Using data to drive customer decision making
When you read about the ‘management’ aspect of CRM, it is often defined as identifying the stage a prospect or customer is at with you, to provide the most relevant …
New offer! Get 30% off one whole year of Unlimited learning. Subscribe for just £249.99 £174.99. T&Cs apply
We use cookies to give you a better experience. Carry on browsing if you're happy with this, or read our cookie policy for more information. Cookie policy