• NHS England
  • IPS GROW logo
  • Centre for Mental Health Logo

Supporting People with Health Conditions into Work: IPS Case Management

Understand the fundamentals of IPS case management to ensure effective support for clients in achieving their vocational goals.

Employment specialist listening to employee

Supporting People with Health Conditions into Work: IPS Case Management

  • 7 weeks

  • 2 hours per week

  • Digital certificate when eligible

  • Intermediate level

Find out more about how to join this course

  • Duration

    7 weeks
  • Weekly study

    2 hours
  • 100% online

    How it works
  • Unlimited subscription

    $244.99 for a whole yearLearn more

Employ IPS strategies to support people with health challenges succeed at work

Efficient case management is key to ensuring that millions of people in the UK with physical and mental health conditions feel as capable as anyone else in obtaining their professional goals.

What do efficient case management techniques look like and how can you become an advocate for inclusive practices?

Find out on this five-week course from IPS Grow, Social Finance, and NHS England. After mastering the essentials of IPS case management and understanding the IPS process, you’ll receive a certificate of completion for this course.

Understand case management essentials

At the beginning of this course, explore the fundamentals of effective case management. Discuss the roles employment specialists play in supporting people with health conditions to find and keep work.

This foundational knowledge will serve as a cornerstone throughout the IPS process course, enabling you to better client outcomes.

Delve into the IPS process, from outreach to follow-along support

Explore the five stages of the IPS process: outreach and engagement, building vocational profiles, employment action plans, employer engagement, and developing follow-along support.

Within each of these steps, you’ll learn best practices, such as efficient record-keeping and client-centred care, to ensure cases maintain their momentum.

To help you in this process, you’ll also gain useful tips to support yourself in this profession, navigate job markets, and handle common employer concerns.

Upskill your IPS knowledge with expert insights from NHS England, Social Finance, and IPS Grow

Throughout this course, you’ll be supported by a team of IPS experts committed to improving workplace development initiatives and upskilling the IPS workforce.

Syllabus

  • Week 1

    The Principles of IPS

    • Introduction

      This section provides an introduction to the course.

    • What makes a good Employment Specialist?

      This section maps out some of the attributes of a high performing ES.

    • Two women sat talking, providing support

      What is IPS?

      This section looks at what IPS is and goes over its unique features.

    • Learning Activities

      This section contains a few activities for learners to go through.

    • Resources

      This section contains resources to consolidate your learning.

  • Week 2

    Case Management: Phases 1&2

    • Two people sat talking

      Case Management Essentials

      This section looks at the fundamentals of Case Management.

    • Phase 1 & 2

      This section will go over Phases 1 & 2 of the Case Management process in greater detail.

    • Small group of professionals together

      Integration with the Clinical Team

      This section will introduce the clinical team and cover why integrating with it is important.

    • People talking and sharing learning

      Learning Activities

      A few activities to help consolidate your learning.

    • Resources

      This section contains resources that will help you consolidate your learning.

  • Week 3

    Case Management: Phases 3,4 & 5

    • Phase 3

      This section will look at Phase 3 of the Case Management Process.

    • Phase 4

      This section explores Phase 4 of the Case Management process.

    • Phase 5

      This section looks at Phase 5 of the Case Management process.

    • Reasonable Adjustments

      This section sheds some light on reasonable adjustments at the workplace.

    • Learning Activities

      A few activities to help consolidate your learning.

    • Resources

      This section contains resources to consolidate your learning.

  • Week 4

    Planning for Success

    • Navigating Safety Risks in IPS

      How can you navigate safety risks in IPS?

    • Building Rapport

      This section examines the role that the ES and employer alike have to play in the case management process.

    • Tips for Best Practice

      This section will go over some tips on best practice for Case Managers.

    • Developing an Action Plan

      This section will look at the elements of an effective action plan.

    • Benefits Advice

      This section will go over why and how to provide benefits advice to clients.

    • Learning Activities

      Activities to help supplement your learning.

    • Resources

      Resources to consolidate your learning.

  • Week 5

    Top Tips for Job Seeking

    • Top Tips for Job Seeking

      This section will provide various tips that will aid in the job seeking process.

    • The Hidden Job Market

      This section looks at the idea of the hidden job market.

    • Learning Activities

      Share your thoughts with your fellow learners!

    • Resources

      Additional resources to supplement your learning.

  • Week 6

    Maintaining Case Momentum

    • Celebrating Success and Managing Demands

      How can case managers celebrate successes, manage demands, and communicate effectively?

    • In Work Support

      This section will look at in-work support and how to create a good in-work support plan.

    • Evaluating Job Sustainability

      How can we assess the sustainability of a job for our client?

    • Tackling Roadblocks

      This section looks at how to tackle certain roadblocks that may emerge.

    • Stepping Down

      How can we ensure that the process of stepping down is as smooth as possible?

    • Learning Activity

      Consolidate your learning!

  • Week 7

    Managing Professional Roles

    • Case Notes and Diary Management

      This section looks at the importance of taking accurate case notes and managing your diary efficiently.

    • Managing Your Professional Role

      How do we maintain our energy and enthusiasm over a sustained period of time?

    • Active and Inactive Clients

      What are some indicators of active and inactive clients?

    • Keeping the Client Partnership Healthy

      This section will go over ways the client partnership can be kept healthy.

    • Taking Care of Yourself

      This final section looks at ways you can ensure that you are taking care of yourself.

    • Consolidating your learning

      Discussion activities to consolidate your learning.

    • Resources

      Additional resources to supplement your learning.

When would you like to start?

Start straight away and join a global classroom of learners. If the course hasn’t started yet you’ll see the future date listed below.

  • Available now

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Describe and understand the fundamentals of IPS case management
  • Apply the 5 essential delivery elements of IPS case management
  • Identify best practices to help with case momentum
  • Reflect on ways to support yourself in your professional practice

Who is the course for?

This course is designed for IPS employment specialists, team leaders, and individuals with a working knowledge of IPS who are looking to expand their expertise in case management.

You can explore more IPS strategies with NHS England’s Supporting People with Health Conditions Into Work: Individual Placement and Support (IPS).

Who will you learn with?

Who developed the course?

NHS England

NHS England

The Workforce, Training and Education (WT&E) directorate of NHS England (NHSE) ensures the NHS in England has a sufficient and inclusive workforce with the knowledge, skills, values and behaviours to deliver compassionate high-quality health and care to the people it serves.

IPS GROW logo

IPS GROW

IPS Grow is a partnership of IPS experts providing hands on support, training and data management tools to IPS services and practitioners. IPS is the most effective model to help people with severe mental health illness into work.

Centre for Mental Health Logo

Centre for Mental Health

Centre for Mental Health is an independent charity who aim to take the lead in challenging policies, systems and society, so everyone can have better mental health. By developing mental health research, economic analysis and policy ideas, they hope to equip services and decision makers to meet people’s needs and reduce mental health inequalities.

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Ways to learn

Choose the best way to learn for you!

Subscribe & save

$244.99 for a whole year

Automatically renews

Develop skills to further your career

  • Access to this course
  • Access to 1,000+ courses
  • Learn at your own pace
  • Discuss your learning in comments
  • Digital certificate when you're eligible

Cancel for free anytime

Buy this course

$109/one-off payment

Fulfill your current learning need

  • Access to this course
  • Learn at your own pace
  • Discuss your learning in comments
  • Printed and digital certificate when you’re eligible

Limited access

Free

Sample the course materials

  • Access expires 26 Mar 2025

Find out more about certificates, Unlimited or buying a course (Upgrades)

Sale price available until 3 March 2025 at 23:59 (UTC). T&Cs apply.

Find out more about certificates, Unlimited or buying a course (Upgrades)

Sale price available until 3 March 2025 at 23:59 (UTC). T&Cs apply.

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